Terms of Service
Effective Date: October 9, 2024
These Terms of Service ("Terms") govern your use of the services provided by Northern Shrike L.L.C. ("Company," "we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms.
1. Introduction
Northern Shrike L.L.C. provides intelligence, risk mitigation, and strategic advisory services. Our services aim to help clients manage risk and make informed decisions in various business environments.
These Terms outline the legally binding conditions for use of our services, as well as your responsibilities as a client.
2. Services Overview
Scope: Our services include intelligence analysis, risk assessments, cybersecurity services, physical security consulting, strategic advisory, and investigative services.
Customization: Services are tailored based on client needs. However, the services' scope and deliverables will be defined in a written agreement with each client.
Information Use: The intelligence, reports, or insights we provide are intended for the client's internal use only and should not be resold, disclosed, or redistributed without our prior written consent.
3. Eligibility
By using our services, you affirm that you are at least 18 years old and legally able to enter into a binding agreement. If you are acting on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
4. Service Conditions and Limitations
No Guaranteed Outcomes: The nature of risk and intelligence services means outcomes cannot be guaranteed. Our services aim to inform and mitigate risks but do not eliminate the possibility of incidents or negative outcomes.
Use Restrictions: You agree not to use our services for any illegal, unethical, or unauthorized purpose, including but not limited to espionage, stalking, harassment, or violation of privacy laws.
Third-Party Services: We may collaborate with third-party service providers in delivering certain services. These services are subject to the third party's terms, and we are not liable for their performance.
5. Confidentiality and Data Security
Confidentiality Obligations: We will maintain the confidentiality of all non-public information provided by clients, except where disclosure is required by law.
Client Responsibilities: Clients must ensure that any information provided does not violate any third-party rights or applicable laws.
Data Protection: We implement reasonable technical and organizational measures to secure client data. However, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will not occur.
6. Payment Terms
Fees and Invoicing: Fees for services will be outlined in a separate service agreement. Clients agree to pay all invoiced amounts by the specified due date.
Late Payments: A late fee may apply to overdue invoices, and continued non-payment may result in suspension or termination of services.
Refund Policy: Payments are non-refundable unless expressly stated in the service agreement.
7. Intellectual Property Rights
Ownership: All content, methodologies, reports, and materials provided by Northern Shrike L.L.C. are our proprietary property unless otherwise agreed.
License for Client Use: Clients are granted a limited, non-transferable license to use the deliverables for the agreed purpose.
Prohibited Use: You may not copy, reproduce, distribute, or create derivative works from our proprietary materials without explicit written permission.
8. Limitation of Liability
Extent of Liability: Our liability for any claim related to the services is limited to the amount paid by the client for the relevant service.
No Warranty: We do not warrant that our services will be error-free or uninterrupted. All services are provided "as is" without any warranties, express or implied.
Indemnity: Clients agree to indemnify and hold Northern Shrike L.L.C. harmless from any claims, damages, or expenses arising from the use of our services or any breach of these Terms.
9. Service Termination
Termination by Client: Clients may terminate their service agreement by providing written notice according to the terms specified in the contract. All outstanding fees remain payable.
Termination by Northern Shrike L.L.C.: We reserve the right to terminate services immediately if a client violates these Terms, misuses the services, or fails to make payment.
10. Compliance with Laws
Regulatory Compliance: Northern Shrike L.L.C. operates in accordance with applicable local, state, and federal laws. Clients must comply with all legal requirements when using our services.
Sanctions and Export Controls: Clients warrant that they are not subject to any U.S. or international sanctions. We will not provide services to entities or individuals listed on prohibited sanctions lists.
11. Dispute Resolution
Governing Law: These Terms are governed by the laws of [State/Country] without regard to conflict of laws principles.
Arbitration Clause: Any disputes arising from or related to these Terms shall be resolved by arbitration in [State/Country] under the rules of [Arbitration Organization]. The decision of the arbitrator shall be final and binding.
12. Amendments to the Terms
Northern Shrike L.L.C. reserves the right to update these Terms at any time. The updated Terms will be posted on our website, and continued use of the services signifies acceptance of the changes.
13. Miscellaneous Provisions
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
Entire Agreement: These Terms, along with any service agreements, constitute the entire agreement between the parties and supersede any prior agreements or understandings.
Force Majeure: Northern Shrike L.L.C. is not liable for any failure or delay in performance due to events beyond our reasonable control, such as natural disasters, war, or government actions.